Either the component that raises this event is not installed on your local computer or the installation is corrupted. The description for Event ID 1001 from source Windows Error Reporting cannot be found. The following information was included with the event:Ĭ:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EX E If the event originated on another computer, the display information had to be saved with the event. You can install or repair the component on the local computer. The description for Event ID 1000 from source Application Error cannot be found. Same thing happens if I try to save the file and truncate the name. Right-click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder. Launch outlook.exe /safe - Doesn't crash, but I get the message "Cannot create file: XXX. Repair, Uninstall/Reinstall Office 2013 - still crashesĭisable all the addins from Outlook - still crashesĭisable hardware acceleration from Outlook - still crashes
She said that someone else on her team could open the attachment just fine, and he's also using Win7/O2013.
She's on Windows 7 64-bit, and Office 2013 with the latest patches. If I use Outlook Web App to save the filename and truncate it, it works ok, but this is obviously a pain. Even if I try to truncate the filename, Outlook crashes.
If I double click the attachment to open it, or try to save it to disk, Outlook just crashes. I have a user who is trying to open/save a.
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